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Expert Column Dos and Don’ts of Using Supply Chain Analytics Software

Registration dateJAN 21, 2025

The use of supply chain analytics software has revolutionized operations for freight companies and logistics professionals. This technology can transform data into actionable insights and make organizations more agile and competitive. However, simply acquiring such software isn’t a guaranteed path to success.

Like any tool, its value depends on how effectively you deploy it and integrate it into your operations. Following best practices and avoiding pitfalls is critical to making the most of this powerful resource. Review this guide on the dos and don’ts of using supply chain analytics software to ensure a successful implementation in your operations.


Do Ensure the Software Meets Your Objectives

One requirement for the successful deployment of supply chain analytics software is that it must align with your business’s objectives. Every company has unique needs, operational challenges, and growth targets dictated by its industry. Ensure the software targets the areas that require improvement before committing to a specific product, whether it’s inventory management, demand forecasting, or optimizing transportation routes.

Focus on the software’s ability to help you meet those goals when evaluating. For instance, prioritize platforms with robust machine learning models if predictive analytics is critical for improving customer demand forecasting. Similarly, choose tools that offer real-time tracking and end-to-end visibility if transparency in logistics is a primary objective.

However, compatibility extends beyond the software’s features. Consider its integration potential with your existing systems. The software’s utility may diminish without a seamless data flow between platforms, creating additional silos instead of resolving operational inefficiencies. Organizations can maximize returns on their investments while addressing the challenges in their supply chains by anchoring decisions to specific business objectives and operational requirements.


Don’t Pick Software That Is Too Complicated To Use

One don’t of using supply chain analytics software is to invest in technology that is too complicated for your associates to use. Although sophisticated software often promises advanced features and deep analytics, complexity can become a barrier to adoption in your organization.

The time and financial resources employees dedicate to the software will go to waste if they struggle to understand how to operate the platform. Simple and intuitive interfaces make software accessible to a range of users, reducing the learning curve and increasing adoption rates.

Request user demonstrations or trials before making your final purchase. These demos will allow you to evaluate how easy it is to navigate the dashboard, configure settings, and extract insights. A solution must fit the skill levels of its users and add genuine value to their decision-making processes to be effective.


Do Ensure Your Company Leaders Use the Software

Leadership buy-in is pivotal in the successful adoption of any technology within an organization, and supply chain analytics software is no exception. Other associates will understand how important it is to use the technology when your senior leaders use the platform. Leadership buy-in will promote the software’s widespread adoption among teams.

Their engagement reinforces the idea that analytical software is a strategic asset rather than an operational formality. Encourage your firm’s leaders to familiarize themselves with the software’s capabilities.

Private training sessions or workshops tailored to their roles will enhance their understanding of the technology. Leadership’s active involvement doesn’t just push adoption; it defines how the software contributes to your firm’s high-level objectives.

analyze supply chain data

Don’t Let Employees Use the Software Without Training

Implementing supply chain analytics software will only be effective if your team members know how to use it. Your teams are likely to underutilize the software if you don’t provide them with adequate training, reducing the software’s overall value to the organization. Your associates should also understand how using this technology will assist them in their daily responsibilities and help them achieve company goals.

Utilize workshops, webinars, and one-on-one training sessions to equip employees with the necessary skills. Analyzing real company data or solving simulated supply chain challenges and other practical exercises reinforce lessons and boost retention.

Ongoing training is equally important. Manufacturers of supply chain tools often release updates or new features, introducing opportunities for refining processes. Offer continuous education sessions to keep employees ahead of changes while reinforcing the value of using analytics. Doing so will ensure your staff remains committed to using the software for a longer amount of time.


Do Evaluate Your Success With the Software

The adoption of supply chain analytics software isn’t a one-time investment, nor should you take results at face value. Regularly evaluating how effectively the software serves organizational goals can help you appreciate its contributions and identify areas for improvement. This mindset positions analytics software as a dynamic tool that evolves alongside business demands.

Establish tangible metrics for measuring the software’s success. For instance, try tracking reductions in holding costs or instances of stockouts if one of your major goals was to optimize your inventory. Similarly, see if there were any improvements in on-time delivery rates or freight spending when streamlining transportation logistics.

Reviewing results goes beyond tracking metrics. You should collect feedback from employees who interact with the platform daily. They may identify challenges—such as inefficient workflows or unclear data dashboards—that analytic reports alone may miss.

analyze supply chain data software

Don’t Fall Behind on Industry Changes

The supply chain landscape evolves rapidly, making it critical to follow changes in your industry so that your software remains relevant and your business continues to address emerging challenges. Ignoring technological and market developments risks rendering analytics investments obsolete.

Leading software providers constantly incorporate industry-specific refinements into their offerings. Partner with vendors committed to innovation so you can keep your organization at the forefront of supply chain modernization. Regular software updates with added features or enhanced compatibility will also allow you to keep up with changing market demands.

Your competitor will likely gain an edge in efficiency and innovation if you fall behind on these trends. Staying proactive empowers firms to refine their strategies while extracting maximum value from their analytics tools.


Follow These Tips To Redefine Your Logistics

Supply chain analytics software can help you improve customer service and determine which digital inland freight transport services work best for you. The key to unlocking its potential lies in proper implementation and usage.

Your organization can make informed decisions that align its analytics with its broader goals by focusing on these dos and don’ts. Approach this integration strategically, and the results will speak for themselves.