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Cello Square

White Papers Framework and Use Cases for the Adoption of Generative AI (GenAI) in Logistics

Framework and Use Cases for the Adoption of Generative AI (GenAI) in Logistics

Generative AIs like ChatGPT are driving digital transformation in various industries, and 92% of Fortune 500 companies are boosting productivity and profitability by adopting them. Even in the logistics field, GenAIs are contributing to great achievement in fields such as inventory management and route optimization, thus technological innovation and enhanced competitiveness are expected, as a result.

However, it is also true that companies are having a hard time deciding where to start and what areas to focus on when introducing generative AI. This white paper explains the framework for introducing generative AI and examines cases of generative AI in the logistics industry.

Professor Kyung-sang LeeMoon Soul Graduate School of Future Strategy at KAIST

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[How the User uses the Services and how the Company uses the User content or how the user uses the Company’s content]
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[What You Should Know about Registration Data and Privacy]
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[User's and Company's obligations under these Terms]
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2. 13.2. Any document or material (including software and firmware updates) that is downloaded, installed or otherwise obtained through your use of the Services is provided "as-is" by the Company and the User assumes all risks associated thereto. The Company shall not be liable for any damage or data loss to the software, computer system, or other device or device on or as a result of downloading and/or using such documents and/or materials.
14. User's Responsibility

You are solely responsible for any of the following violations of your obligations:
A. Terms; and
B. Relevant laws or regulations of the relevant jurisdiction, including the User’s place of residence or jurisdiction of use of the Services.

You will also be solely responsible for the consequences of such violations (including losses or damages that may be caused or suffered by the Company or any third party). The Company shall not be held liable for any such breach by the User or any third party.
15. Company's Responsibilities
1. 15.1. Notwithstanding clause 15.3, the Company shall not be liable to you for any of the following, regardless of any legal basis, particularly contract or liability theory, even if the Company was aware of such damages or losses:
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  I. The terms or other terms of an agreement between the Company and the User are violated due to the negligence of the Company and its suppliers, partners and/or licensors;
  II. Services (including software, information, documents and materials provided to you as part of or during the use of the Services) or the User's trust in the advertiser or sponsor of an advertisement (including promotional materials) provided at the time of the User's use of the Services or as a result of the transaction or the appropriateness, accuracy, completeness, reliability, or existence of the advertisement;
  III. Changes, modifications, extensions, or restrictions to the service (including user of the Services and interruption of access to the User’s registration data) or permanent or temporary suspension of provision of the Services (or part of the Services); or
  IV. You are solely responsible (a) where someone other than you used the data (whether you knew it or not) or (b) for compensating the Company for damages and/or losses caused by the use of your data by others.
2. 15.2. If the Company is liable for breach of the terms, the Company's liability will be limited to damages generally expected at the time of signing these Terms, depending on the circumstances known at the time
3. 15.3. No part of the Terms excludes or restricts the Company's liability as follows:
  A. Liability under death, injury, fraud or Product Liability Act; and
  B. Warranty or liability for damages or losses that cannot be legally excluded or restricted by applicable law. If the laws of your jurisdiction do not permit the exclusion or negligence of certain warranties or terms, breach of contractual or implied terms, or the restriction or exclusion of liability for loss or damage incidental or consequential damage, the liability and warranty covered by such jurisdiction shall be limited to the maximum permitted by applicable law.
4. 15.4. If you use the Services free of charge, the Company shall not be liable for any damages caused to the User in connection with the Services.
16. Force Majeure
1. 16.1. The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms due to an event beyond its reasonable control ("Force Majeure Event"), especially including (but not limited to) (a) disabled public or private networks, (b) government laws, orders, laws or (c) restrictions, strikes, factory closures or other industrial disputes, riots, invasions, attacks or wars.
2. 16.2. The performance of the Company's obligations under these Terms shall be deemed to be suspended during the period of a Force Majeure Event and the period of performance shall be extended by that period.
3. 16.3. Despite the Force Majeure Event, the Company makes reasonable efforts to find a solution to end the Force Majeure Event and fulfill its obligations under these Terms.
17. Links to Third-party Sites and Other Content
1. 17.1 Services may include hyperlinks to third-party content resources and services ("external resources"), including other websites. The Company is not responsible for, and has no control over, the content (including advertising, products and other materials) provided, available and/or displayed to Users from such external resources. In addition, the Company shall not be liable for any damages or losses caused by or as a result of the content provided, available, and/or displayed to you (including your confidence in the availability, accuracy, applicability or completeness of the Content) in such external resources.
[Other things to be aware of]
18. Claims and Notification Procedures for Infringement of Intellectual Property Rights and Other Rights
1. 18.1. The Company may, under applicable law, block (temporarily or permanently) access to Users who repeatedly infringe copyright laws or violate other applicable laws in response to notices of copyright infringement or other alleged violations.
2. 18.2. For notification of copyright infringement or other violations of the law by the service and the content provided or displayed in the Services, please send the relevant information to [http://help.content.samsung.com].
19. Confidentiality
1. 19.1. Services may contain confidential information from the Company, including (but not limited to) all information provided to you as confidential information, which may be designated as confidential information, recognized as trade or business secret, or for other reasons.
2. 19.2. Unless otherwise stated in the Terms, you shall (a) keep such information confidential indefinitely and shall not disclose such information without prior written consent from the Company, (b) record or otherwise use such information unless necessary for the purposes of these Terms.
3. 19.3. Clause 19.1 does not apply where the Company's confidential information is required to be disclosed in accordance with applicable law. In such cases, as long as applicable law permits, you will immediately notify the Company of the disclosure of your confidential information.
20. Compensation for Damages and Settlement of Disputes

You can apply for dispute settlement to the Content Dispute Resolution Committee pursuant to Article 30 of the Cultural Industry Promotion Act for the remedy of damages and disputes related to content business or content use among the Services provided.
21. General Terms
1. 21.1. Only the Terms apply to the legal relationship between the Company and the User. Statements, declarations or agreements made anywhere, whether directly or indirectly, in writing or verbally, or through advertising, are not binding on the Company unless the Company explicitly confirms in writing to you.
2. 21.2. A company may notify you by email, regular mail, or the Services (including notifications related to the change of terms or the cancellation of the Services or parts of the Services).
3. 21.3. Failure of the Company to exercise or enforce any legal right or remedy provided under these Terms or from which the Company may benefit under applicable law shall not be construed as an official waiver of the Company's rights or remedies, and the Company may continue to use such rights or remedies.
4. 21.4. Validity, legality, and enforceability of any provision of the Terms shall not be affected if any provision in the competent court is deemed invalid, illegal or unenforceable (in whole or in part).
5. 21.5. You shall not transfer, provide collateral or otherwise dispose of any of your rights or responsibilities arising under the terms or conditions individually entered into with you without the Company's prior written consent.
6. 21.6. The relationship between you and the Company under the Terms is governed by the laws of the Republic of Korea despite international law regulations. A court having jurisdiction over your address when the complaint is filed shall have exclusive jurisdiction over any lawsuits between the Company and you in connection with the Services, and in case there is no User address, the court having jurisdiction over the residence shall have exclusive jurisdiction. Provided, however, if your address or residence is not clear when the complaint is filed, the Seoul Central District Court shall have exclusive jurisdiction.

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